Our products are sourced from around Bali, Indonesia. We work closely with local artisans and producers in various areas of Bali to bring you the finest and most unique items available.

Our team will make every effort to locate a match for your item, though we cannot guarantee an exact match. If an exact match is unavailable, we will provide you with similar options to choose from.

All of our products are imported from Bali, where they are handcrafted. This means yours is one of a kind and may have small differences from the version you see online. However, if you are experiencing issues with the quality of the product, please get in contact with our friendly team.

You can place an order directly through our website. Simply browse our collection, add items to your cart, and proceed to checkout. If you have any questions or need assistance, our customer service team is here to help.

No, we only ship within the United Kingdom.

Delivery times vary based on your item. Generally, orders are processed within 2-3 business days, and shipping times range from 3-14 business days. You will receive a tracking number once your order has been shipped.

We offer a 14 day returns policy, where if you are not satisfied with your products you can return them to us. If you would like to return your item/s, please get in contact with our friendly team via email - divineimports24@gmail.com. Unfortunately, we do not cover the cost of returns at this time.

No, unfortunately, we do not offer exchanges.

Yes, we are committed to ethical sourcing. We work closely with our suppliers to ensure that our products are produced in a fair and sustainable manner. All our products support local businesses throughout Bali

Quality is our top priority. We personally vet and select each product to ensure it meets our high standards. If you experience an issue with an item, our friendly team will happily assist you.

Yes, we offer bulk purchasing options for select products. If you are interested in buying in bulk, please contact our sales team for more information and pricing.

If you receive a damaged item, please contact our customer service team immediately with prove of damage. We will arrange for a replacement or a full refund, and provide instructions for returning the damaged item.

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